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Why Choose IT? The growing and critical shortage of Information Technology (IT) professionals translates into real opportunities for job seekers and those interested in entering the IT industry. If the idea of a job in technology seems out of your reach, it's time to take another look. These
numbers reflect the IT work force shortage in the U.S. alone. Finding
qualified workers is a global challenge. The industry needs thousands
of new employees each year just to keep pace with this phenomenal
growth. Whether you're just beginning your career, looking to change
your current employment situation, or starting a second career -
the opportunities are extraordinary. Take advantage of them. Why choose IT/Technical Support? Technical Support is a growing field that offers many exciting employment opportunities. Problem solving, customer service, and staying on top of all the latest technologies are all part of what a successful technical support representative does. Graduates from our training programs typically work in positions that either provide technical support to staff within the company itself or to its outside customers. IT/Technical Support Learner Outcomes Installation/Configuration - Technical Have the ability to install and configure hardware and software in a Windows environment, to optimize system performance and troubleshoot problems with software and hardware installation/configuration Networks - Technical Have
the understanding of the overall design and components of a LAN
system, and of the processes and issues of network administration
and security management |
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