This course is suitable for individuals who are already computer aware and are seeking certification prior to embarking on MCSA or MCSE. This is an ideal foundation course as it will provide the all round knowledge that is required for any individual entering or thinking about entering a Networking environment.
A+ Certification is a program sponsored by CompTIA that certifies the competency of entry-level service technicians in the computer industry.

Anyone who wants an internationally recognise credential as a competent entry-level computer service professional can take the A+ examination. Major computer hardware and software vendors, distributors, resellers and publications back this program.

Earning A+ certification means that the individual possesses the knowledge and skills essential for a successful entry-level computer service technician, as defined by experts from companies across the industry. The test covers a broad range of hardware and software technologies, but is not related to any vendor-specific products. Two exams are taken to become certified - the Core Hardware and the Operating Systems Technologies exam. When both the Core and the Operating Systems exams are passed within 90 calendar days, the candidate receives the A+ designation. Once someone is A+ certified, they retain this designation for life and do not need to become re-certified when an updated exam is released.

Part 1: Hardware Fundamentals
(A+ Core Hardware) Identify the basic terms, concepts and functions of modules, including how each module should function normally, Identify the basic procedures for adding and removing field replaceable modules for both desktop and portable systems

Part 2: Hardware Installation and Configuration
(A+ Core Hardware) Identify available IRQs, DMAs, I/O addresses and procedures for configuring them for devise installation, Identify common peripheral ports, associated cabling and their connectors

Part 3: Motherboards, Processors, Memory and Printers
(A+ Core Hardware) Distinguish between the popular CPU chips in terms of their basic characteristics, identify the characteristics of RAM, terminology, their locations and physical characteristics, identify the most popular type of motherboards, their components and their architectures, identify the purpose of CMOS (Complementary Metal-Oxide Semiconductor) chip, identify the basic concepts, printer operations and printer components, Identify care, care techniques and common problems with primary printer types

Part 4: Operating System Fundamentals
(A+ Operating System Technologies) Identify the operating system's functions, structure and major files to navigate the operating system and how to get needed technical information, Identify the basic concepts and procedures for creating, viewing and managing files and directories, including procedures for changing file attributes and the ramifications of changes, Identify the procedures for basic disk management

Part 5: Operating System Installation and Configuration
(A+ Operating System Technologies) identify the procedures for installing Windows 9X and Windows 2000 for bringing the software to a basic operational level, identify the steps to perform an operating system upgrade, Identify the basic system boot sequences and boot methods, including the steps to create and emergency boot disk with utilities installed for Windows 9X, Windows NT and Windows 2000, identify procedures for loading/adding and configuring devise drivers, applications and the necessary software for certain devices

Part 6: Troubleshooting and Preventive Maintenance
(A+ Core Hardware) Identify common symptoms and problems associated with each module and how to troubleshoot and isolate problems, identify the basic troubleshooting procedures and good practices for eliciting problem symptoms from customers, the purpose of various types of preventive maintenance products and procedures, and knowing when to use/perform them, Identify issues, procedures and devices for protection within the computing environment, including people, technology and the ecosystem, Recognise and interpret the meaning of common error codes and start-up messages from the boot sequence and identify steps to correct the problems, Recognise common problems and determine how to resolve them

Part 7: Network Fundamentals
(A+ Core Hardware) Identify basic networking concepts, including how a network functions and the ramifications of repairs on the network.
(A+ Operating System Technologies) identify the networking capabilities of Windows including procedures for connecting to the network, Identify concepts and capabilities relating to the Internet and basic procedures for setting up a system for Internet access

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